Shipping policy

LIVRAISONLED:
  • The orders will be processed and shipped within 48 business hours.
'br'CHANGE:
  • The satisfaction of our customers is extremely important to us. If you would like to make an exchange, email us at info@apexways.com. Items must be returned within 10 days of the purchase date. The item must not have been used and be in its original packaging. Transportation is your responsibility,
'br'.
  • Piscineengros is not responsible for items lost or damaged during the return expedition. We recommend using a secure shipping method with a tracking number.
  • We reserve the right to refuse the refund of an item if it is not in its new state or if it is not packaged in its original box.
  • We will notify you by email when we receive the package
'BR' ARTICLES DEFECTIVE OR ERRONÉS:
  • You should contact us at info@piscineaide.com within 10 days of purchase.
  • We will give you the packing and shipping instructions. If the item is defective, we will offer a replacement or refund of the price of the item and the original delivery fee.
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