Shipping policy
LIVRAISONLED:
- The orders will be processed and shipped within 48 business hours.
- The satisfaction of our customers is extremely important to us. If you would like to make an exchange, email us at info@apexways.com. Items must be returned within 10 days of the purchase date. The item must not have been used and be in its original packaging. Transportation is your responsibility,
- Piscineengros is not responsible for items lost or damaged during the return expedition. We recommend using a secure shipping method with a tracking number.
- We reserve the right to refuse the refund of an item if it is not in its new state or if it is not packaged in its original box.
- We will notify you by email when we receive the package
- You should contact us at info@piscineaide.com within 10 days of purchase.
- We will give you the packing and shipping instructions. If the item is defective, we will offer a replacement or refund of the price of the item and the original delivery fee.