RETOURS ---- our policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange. It must also be in the original packaging. Perishable goods such as food, flowers or magazines cannot be returned. We also do not accept products for intimate or sanitary use, hazardous products or flammable gases or liquids. you must present us with a receipt or proof of purchase. software, video game, cassette, or vinyl record that has been opened. , which is damaged or has certain missing parts for reasons that are not due to an error on our part. We will also inform you of our decision to approve or reject your claim. Within a certain number of days. There is often a necessary processing time before a refund is posted info@piscineaide. Unfortunately, the items sold are non-refundable. If in this case you want to exchange it for the same item, Send us an e-mail to firstname.lastname@example.org and send us your item at: 1497 roberval, st-bruno, QC, j3v3p8, Canada. Once we have received the returned item, a gift certificate will be mailed to you. we will send a refund to the gift giver and they will know that you have returned the item.n to return your item. Shipping costs are non-refundable. If you receive a refund, the return fee will be deducted from it. We do not guarantee that we will receive the item that you return to us.